For items lost on the train or at the train station, customers can contact the closest railway station or the free number 800.500.005, or the Milano Cadorna Customer Care Office.
TRENORD will return the lost items found to their legitimate owners, when it is possible to identify them. The items found and never claimed back will be kept for 90 days, after which they will be given to charities or destroyed if unusable.
Non - durable items will be destroyed within 48 hours.