MAKE YOUR JOURNEY SAFER
TOGETHER, THE TRAIN IS SAFER
That is to say: it is up to us to give you clear indications on the service, to you the responsibility of respecting them and helping us to enforce them. Everyone plays the part of him in safeguarding the health and safety of all, customers and staff.
The new national provisions have redefined the maximum capacity of trains which is now 80% of the total number of seats and standing. To ensure safe travel, we invite our customers to occupy all seats. Only once these are all occupied, will it be possible to travel standing, stopping in the corridors and vestibules, taking care to keep the distance and to leave free the passage for the ascent and descent. Travel on board the train during the journey should be avoided as much as possible, and dialogue with other passengers should be limited to what is strictly necessary. It is always mandatory to wear the mask, avoiding moving or lowering it during the trip, to protect everyone.
Trenord is offering the maximum availability of crews and vehicles. On the main lines the system is saturated and it is not possible to add other routes. We therefore ask for your cooperation from all customers: those who can, consider avoiding peak times (6.30 - 8.30 / 17.00-19.00). You can always check the progress and fill status of each individual train in real time on our App.
LET US HELP TO START SOON WITH THIS SOLIDARITY SPIRIT OF COLLABORATION AND RESPECT FOR MUTUAL.
KNOW YOUR TRIP, USE THE APP
Know more, to better decide how to organize your trip. Real-time trend, travel changes, travel alternatives, train filling status and station crowding alerts are all information that you can always find up-to-date on the Trenord App.
Download it to safely buy your tickets, booklets and season tickets and to travel always informed.