Happy Birthday Malpensa Express!
1999-2019: 20 years of Malpensa Express
It was Friday, May 28th, 1999, when the first Malpensa Express departed from Milan Cadorna, at 9:45 am, with destination Terminal 1. Since then, the first and only airport connection via rail with the international Malpensa airport has continued to grow. The 57 trips a day of the first timetable have now become 146, one every fifteen minutes to and from the airport. To Milan Cadorna departure station, since 2010 Milan Central and Milan Porta Garibaldi have also been added, as well as the interchange with the international, regional and suburban High Speed lines, as well as, finally, Terminal 2.
Passengers followed a steady growth trend, reaching a record of 3 million passengers recorded in 2018, for a total of 40 million passengers over the 20 years, with a customer satisfaction index constantly above 90%, in line with the standards of the main European equivalent services.
The service has evolved, in these twenty years, not only thanks to the new Coradia train fleet, totally accessible latest generation train sets, entered into service since June 2010, but also thanks to an ever faster and more performing infrastructure that extends on the Ferrovie Nord network.
In January 2010, in fact, the opening of the Castellanza underground tunnel - which passes under the Olona river - made it possible to reduce travel times. On December 18th 2016, the section between Terminal 1 and Terminal 2 was opened, again under the responsibility of Ferrovie Nord.
In expressing satisfaction with the results of the service, Trenord's managing director, Marco Piuri, assured that "Malpensa Express is ready to accept the challenge of the closure of Linate and the transfer of flights to Malpensa, where we will offer 18,500 more places a day, with the aim of intercepting a new audience: we aim to win half a million more travelers every year. During these 20 years of Malpensa Express we have developed a competence that we put into action also for the service on the other Lombard airports, first of all Linate - connected to the Forlanini station of the Passante Ferroviario (railway loop)- and Bergamo Orio al Serio - when the airport will be reached by the tracks ".