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Tickets

ORDINARY TICKETS

MALPENSA FAMILY TICKET

ORDINARY
TICKET

ONLINE

  • Icon_new/Long Arrow Double 90 Created with Sketch.

    use

    One-way on the route chosen at the time of purchase. It is not possible to split the journey at the different stops en route. The date and itinerary cannot be changed

  • Prezzo Created with Sketch.

    price

    For the full leg, Milano - Malpensa (or vice versa)
    Adults: € 13
    Children (4-13 years old): € 6,50


    Details

  • Clock-A Created with Sketch.

    validity

    3 hours from the time and date of the specific train selected at the time of purchase

  • Convalida Created with Sketch.

    validation

    No validation required

  • Pagamento Created with Sketch.

    purchase

    Can be purchased up until the time of departure

30 DAYS
ROUNDTRIP
TICKET

ONLINE

  • Icon_new/Long Arrow Double 90 Created with Sketch.

    use

    You can make a round trip between Milano and Malpensa, and can modify the return date a maximum of 3 times, as long as it is done by the day before the trip and in any case within 30 days following the outbound trip. The outbound date cannot be modified

  • Prezzo Created with Sketch.

    price

    For the full leg, Milano - Malpensa:
    Adulti: € 20  € 26
    Children (4 -13 years old): € 10  € 13

  • Clock-A Created with Sketch.

    validity

    For both journeys, 3 hours from the time and date of the specific train selected at the time of purchase

  • Convalida Created with Sketch.

    validation

    No validation required

  • Pagamento Created with Sketch.

    purchase

    Can be purchased up until the time of departure of the outbound train

ORDINARY
TICKET

PHYSICAL

  • Icon_new/Long Arrow Double 90 Created with Sketch.

    use

    One-way on the route chosen at the time of purchase. It is not possible to split the journey at the different stops en route. The date and itinerary cannot be changed

  • Prezzo Created with Sketch.

    price

    For the full leg, Milano - Malpensa (or vice versa):
    Adults: € 13
    Children (4 -13 years): € 6,50

  • Clock-A Created with Sketch.

    validity

    3 hours after validation

  • Convalida Created with Sketch.

    validity

    Validation required

  • Pagamento Created with Sketch.

    purchase

    Can be purchased up until the time of departure

Buy it at ticket offices, retailers and ticket machines

ROUNDTRIP
TICKET

PHYSICAL

  • Icon_new/Long Arrow Double 90 Created with Sketch.

    use

    You can make a round trip between Milano and Malpensa on the same day. It is not possible to split the journey at different stops along the way, nor is it possible to change the date or itinerary

  • Prezzo Created with Sketch.

    price

    For the full leg, Milano - Malpensa:
    Adults: € 20  € 26
    Children (4 -13 years old): € 10  € 13

  • Clock-A Created with Sketch.

    validity

    Outbound journey: valid for 3 hours from the time of validation
    Return journey: valid until the end of service on the same day

  • Convalida Created with Sketch.

    validation

    Validation required

  • Pagamento Created with Sketch.

    purchase

    Can be purchased up until the time of departure of the outbound train

Buy it at ticket offices, retailers and ticket machines

If you have a personal profile on the Malpensa Express website [which also applies to Trenord.it], you can access your private area where the purchase made appears immediately.

  • The procedure for emailing the online purchase receipt and the pdf of the ticket can, however, experience delays as a result of various technical reasons [absence of signal, delays on mail servers, etc.].
  • It is normal to wait a few minutes for the arrival of the ticket, but if it takes longer, you should contact the Customer Support Service on +39 02-72.49.49.49. After the corresponding verifications are made, you can have the ticket resent.

If you made the purchase in guest mode, without a personal profile on the Malpensa Express site [which also applies to Trenord.it], after a few minutes, if the ticket has not arrived, you should call the Contact Centre on +39 02-72.49.49.49. After the corresponding verifications are made, you can have the ticket resent.

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To purchase your one-way ticket online, follow this procedure:

  1. Choose the travel solution that best adapts to your needs;
  2. You can also add additional services to your ticket if you wish (e.g. bicycle transport);
  3. At this point, if you have not already done so, you will be asked to log in to the site or to register, providing a few simple details; alternatively, you can always conclude your purchase in guest mode, without registering;
  4. You can now proceed with the payment via credit card (Visa, Mastercard or Maestro), PayPal, Satispay or a prepaid Trenord card;
  5. If there is a ticket check on the train, you just need to provide the PNR code of your digital ticket or the email confirming your purchase.

Questa risposta ti è stata utile?

Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.

Grazie per il tuo feedback. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza

  1. On the Trenord App, available for iOS and Android, there is a dedicated section in the shopping area, indicating the most purchased routes and all other options, along with their timetables
  2. To proceed with the purchase from the app, you need to complete a ‘light’ registration [name, surname and email address], to be completed in the app itself.
  3. The payment methods are the same as those on the website: Credit card, PayPal, Satispay and American Express, where you also have the option to remember the card details to speed up future purchases.
  4. For inspection purposes, the ticket purchased on the app does not require validation and must be shown to the inspector on your mobile phone

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Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.

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The Malpensa Express ticket allows you to travel on trains that go to the airport. It does not allow you to travel around Milan or go to stations not used by the Malpensa Express.

Questa risposta ti è stata utile?

Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.

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If you purchased a ‘30-day Return Malpensa Express’ ticket, you can change the return date up to 3 times online, from the day before the original date, and always within 30 days of the departure date.

 

How do I do it?

  • If you are registered on the site just access your personal area, and identify the ticket that you want to change. If you cannot find it, you can always indicate the associated PNR code;

  • If you purchased your Malpensa Express ticket in guest mode, without registering on Malpensaexpress.it, please call our Contact Centre on +39 02-72.49.49.49.

Questa risposta ti è stata utile?

Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.

Grazie per il tuo feedback. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza

MALPENSA FAMILY
TICKET

ONLINE

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    use

    The ticket is valid for a single journey on the Malpensa - Milano route for 2 adults and 2 children (4-17 years old).

  • Prezzo Created with Sketch.

    price

    € 33

  • Clock-A Created with Sketch.

    validity

    3 hours from the time and date of the specific train selected at the time of purchase

  • Convalida Created with Sketch.

    validation

    No validation required

MALPENSA FAMILY
TICKET

PHYSICAL

  • Icon_new/Long Arrow Double 90 Created with Sketch.

    use

    The ticket is valid for a single journey on the Malpensa - Milano route for 2 adults and 2 children (4-17 years old)

  • Prezzo Created with Sketch.

    price

    € 33

  • Clock-A Created with Sketch.

    validity

    3 hours after validation

  • Convalida Created with Sketch.

    validation

    Validation required

Buy it at ticket offices, retailers and ticket machines

It is possible to buy a round trip in a single transaction, but there are no further benefits.

Questa risposta ti è stata utile?

Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.

Grazie per il tuo feedback. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza

The Malpensa Family ticket has a fixed cost of € 33, and is not based on the distance travelled. So, it is convenient if you are travelling the full route [from Milan to Malpensa].

Questa risposta ti è stata utile?

Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.

Grazie per il tuo feedback. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza

The Malpensa Family is a subsidised ticket, which allows a journey between any station in Milan served by the Malpensa Express [Milano Cadorna, Mlano Centrale, Milano P.ta Garibaldi, Milano Bovisa] and Malpensa Airport, or vice versa - for 2 adults and 2 children (aged 4 to 17).

Questa risposta ti è stata utile?

Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.

Grazie per il tuo feedback. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza

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