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Travel passes allow you to travel on board the Malpensa Express service from an origin to a chosen destination,
as many time as you want within the validity period. To purchase online, you must have an IO VIAGGIO card.
Explore our travel pass options and choose the one that suits you best:
WEEKLY PASS
ELECTRONIC
-
use
Both directions, on the specified route
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-
validity
Weekly (Monday - Sunday)
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activation
The pass must be validated from the following day up until a maximum of 3 days from the time of purchase (always for the first use)
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purchase
From Thursday of the week before use
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Documents to present
Card and/or the email receipt
MONTHLY PASS
ELECTRONIC
-
use
Both directions, on the specified route
-
-
validity
Monthly (calendar month)
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activation
The pass must be validated from the following day up until a maximum of 5 days from the time of purchase (always for the first use)
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purchase
From the 22nd day of the month before use
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documents to present
Card and/or the email receipt
YEARLY PASS
ELECTRONIC
-
use
Both directions, on the specified route
-
-
validity
Annual (from the 1st day of the first month of validity until the last day of the 12th month)
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activation
The pass must be validated from the following day up until a maximum of 5 days from the time of purchase (always for the first use)
-
purchase
From the 22nd day of the month before the 12-month period begins
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documents to present
Card and/or the email receipt
Frequently Asked Questions
With different types of Trenord/Io Viaggio season tickets you can access the Malpensa Express service on the two routes Milano Centrale-Malpensa and Milano Cadorna-Malpensa.
For all the details click here.
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While waiting for you Io Viaggio card, you can present your online purchase confirmation email to purchase a temporary travel pass, only at Trenord ticket offices [except for the annual Trenord pass and the monthly TrenoMilano pass].
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You can also purchase a pass on your Io Viaggio card at Trenord ticket offices, ticket machines, the Trenord App, Intesa Sanpaolo, Unicredit, UBI Banca, or Banca Popolare di Milano ATMs (renewal only) and the Intesa Sanpaolo Home Banking service (renewal only).
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PURCHASING A TRAVEL PASS
1. Enter your MyTrenord details or register [once registered, proceed to login];
2. You will be redirected to the Trenord e-Store, where you will see all of your electronic cards that you can add a travel pass too. Choose the electronic card where you want to add your travel pass [you can also load the pass onto cards registered to other people];
3. Follow the guided procedure and build your own travel pass;
4. Go to your shopping cart, check that all your travel data is correct and ‘Confirm’;
5. Proceed to payment. You can purchase your tickets by credit card [Visa, Mastercard and Maestro], PayPal or Satispay;
6. Activate your travel pass at a turnstile or ticket validator at the station selected during the purchase process. The travel pass must be activated within 5 days from the day after purchase, and must be activated on the first day the travel pass is used.
1-CLICK RENEWAL
1. Enter your MyTrenord details or register [once registered, proceed to login];
2. You'll be redirected to the Trenord e-Store. Choose the electronic card where you want to renew your travel pass [you can also renew the pass on cards registered to other people];
3. Confirm the renewal of the last travel pass loaded onto that card;
4. Go to your shopping cart, check that all your travel data is correct and ‘Confirm’;
5. Proceed to payment. You can purchase your tickets by credit card [Visa, Mastercard and Maestro], PayPal or Satispay;
6. Activate your travel pass at a turnstile or ticket validator at the station selected during the purchase process. The travel pass must be activated within 5 days from the day after purchase, and must be activated on the first day the travel pass is used.
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Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.
Grazie per il tuo feedback. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza
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