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How to use e-tickets on cross border lines

Monday 26/06/2023

Line S50: How to use e-tickets on cross border lines

Dear Customers, to travel with Chip On Paper (“COP”) e-tickets to/from Malpensa to Swiss stations, please keep the paper receipt released during the ticket purchase/top-up phase.

Before the beginning of the trip, please hand write the following items on the paper receipt to validate it:

DEPARTURE STATION + JOURNET START TIME.

During the control phase, the paper receipt will be shown, together with the COP e-ticket, to the personnel in charge of control.

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Notice 96/2023 [.pdf]